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Enterprise Enthusiast
Products SUSE Linux Enterprise Server 9
Novell Linux Desktop 9 SUSE Linux 10.0
Target segments IT buyers looking for a hardened, supported Linux platform backed by a reliable product release cycle Linux users and technical enthusiasts, experienced computer users and community developers
Distribution channels Direct, channel, OEM Retail
Release strategy 18-24 months Six months
Technical support Comprehensive support options, available in flexible configurations 90-day install only
Security patches Yes Limited availability
Software and driver updates Yes No
Update protection Yes No
Service-pack availability Yes No
ISV certifications Yes No
Hardware certifications Yes No
Indemnification Yes No
Lifecycle guarantee Yes: seven years* No
Printed manuals Yes Yes
Training Yes No
Consulting Yes No |
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